Shipping Details

Last updated: August 7, 2026

At Flexolume, we strive to deliver your wellness products as quickly and safely as possible. Please review our shipping information below.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

• Domestic (Australia): 3–7 business days
• International: 7–21 business days depending on destination

Shipping Rates

Shipping rates are calculated at checkout based on your location and order weight. We offer free standard shipping on orders over a qualifying threshold where applicable.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our carrier's website.

Customs & Duties (International Orders)

International customers may be subject to customs fees, import duties, and taxes upon delivery. These charges are the responsibility of the recipient and are not included in our product or shipping prices.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us and we will work with the carrier to resolve the issue as quickly as possible.

Contact Us

For any shipping-related questions, please reach out to us at support@flexolume.store.